Your privacy is our priority. This document clearly explains how mpokasino collects, uses, stores, and protects your personal information — so you can play with peace of mind.
We do more than just comply with regulations — we build data protection systems that go beyond industry minimum requirements to keep your information safe.
All data transmitted between your device and mpokasino servers is protected by 256-bit SSL encryption — the same standard used by global financial institutions.
MPOKasino has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict physical access controls at high-grade data centers.
Only authorized personnel who need access can view user data — with every access logged and monitored to detect any unusual activity.
The mpokasino privacy policy complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards applicable to our operations.
You have the right to access, correct, transfer, or request deletion of your personal data. All data-related requests are processed within 30 business days.
We want you to clearly understand what happens to your information from the moment you register through to playing and making transactions.
You provide your name, email, phone number, and date of birth. This data is required to create a secure account and verify that you meet the platform's minimum age requirement.
Identity documents are collected to verify your identity prior to your first withdrawal. All documents are stored in encrypted format and access is restricted to the compliance team only.
Game activity records, transaction history, and login logs are retained for security, dispute resolution, and regulatory compliance purposes as required.
All data is processed within an encrypted environment. Staff may only access data necessary to perform their duties.
Data that is no longer needed is securely deleted according to our retention schedule. You may also request manual deletion of your data by contacting our team.
MPOKasino (mpokasino.pro) is fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
By registering for or using the mpokasino platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully and to contact us if you have any questions not addressed here.
This policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and any international privacy laws applicable to the operations of the mpokasino platform.
When registering and using the platform, you provide us with the following information:
When you use the platform, our systems automatically collect the following technical information:
MPOKasino uses the data collected for the following purposes:
We will not use your data for any purpose beyond those stated above without obtaining your prior consent, unless required by law.
MPOKasino does not sell or rent your personal data to anyone. We only share your information in very limited situations:
Your data never shared with advertisers, third-party analytics companies, or any entity without a legitimate need to access it for the purpose of serving you.
The mpokasino platform uses cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device when you browse our platform.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.
We implement a range of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:
While we take all reasonable steps to protect your data, no system is 100% secure. If you suspect your account has been compromised, contact our support team immediately.
We retain your personal data for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law:
As a mpokasino platform user, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our support team via live chat on the platform or by email at [email protected]. All requests will be processed within 30 business days.
The mpokasino platform is strictly for users aged 18 and above. We do not knowingly collect, use, or store personal information from minors. If you discover that a minor has registered on our platform, please notify us immediately and we will take appropriate action, including deletion of the account and associated data.
MPOKasino reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, or legal requirements. We will provide notice of significant changes via email or in-platform notification at least 14 days before the changes take effect.
Continued use of the mpokasino platform after any amendments take effect constitutes acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer:
We take every privacy inquiry seriously and are committed to providing accurate, clear, and helpful responses to every question you raise.
This table provides a quick overview of who has access to your data and for what purposes.
| Data Recipients | Data Type | Purpose | Status |
|---|---|---|---|
| Payment Providers | Financial information, name | Deposit & withdrawal processing | Restricted |
| Game Providers | Account ID, game history | Game provision & RNG | Restricted |
| Cloud Infrastructure | Encrypted data only | Secure storage | Encrypted |
| Authority | As directed | Legal requirements | Where required |
| Third-Party Advertisers | — | — | Never |
| Independent Analytics Companies | — | — | Never |
| Data Brokering | — | — | Never |
You are more than just a user — you own your data. MPOKasino fully respects and supports the exercise of these rights.
Request and receive a copy of all personal data we hold about you in a readily readable format.
If any of your information is inaccurate or outdated, you may request a correction at any time.
Request deletion of your data when it is no longer needed, subject to legal retention obligations.
Request that we pause processing your data while you resolve any issue or dispute.
Receive your data in a structured, machine-readable format for transfer to another service if you wish.
Object to the processing of your data for specific purposes, including its use for marketing communications.
Your privacy is protected, your data is secure, and your rights are respected. Join over 100,000 members who already trust mpokasino.